Privacy Policy – Furniture Taxi. website and ensures compliance with Australian privacy standards (including the Privacy Act 1988 and the Australian Privacy Principles):

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Privacy Policy
Effective Date: [21/06/2025]

Furniture Taxi is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Payment details (processed securely)
  • Any information you provide through our contact forms, quotes, or service bookings
• Non-Personal Information:
  • Browser type and version
  • Device type and operating system
  • Pages visited on our website
  • Date and time of visits
  • How you found our website (e.g. search engine, ad, referral)

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2. How We Collect Information

We collect your personal information in several ways, including:

• When you fill out forms on our website
• When you call, email, or message us
• Through online quote or booking forms
• From cookies and website analytics tools (like Google Analytics)

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3. How We Use Your Information

We use your information to:

• Provide and manage removalist services
• Communicate with you regarding your move
• Send booking confirmations and updates
• Issue invoices and process payments
• Improve our services and website experience
• Send optional promotional content (you can opt out anytime)

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4. Sharing Your Information

We will never sell your data. We may share your information with:

• Contractors or drivers performing your move
• Third-party payment providers
• Legal or government authorities if required by law
• IT and website service providers (only as needed to manage our site)

All third parties are required to maintain your privacy.

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5. Storage and Security

We take reasonable steps to ensure your personal information is secure, including:

• Secure servers and encrypted payment processing
• Limited access to personal data
• Regular website and data security reviews

We store information only as long as needed to fulfil its purpose or legal obligations.

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6. Cookies and Tracking

We use cookies to enhance your browsing experience. You can disable cookies via your browser settings, but this may limit some site functionality.

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7. Access and Correction

You have the right to access or correct your personal information. To do so, please contact us using the details below.

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8. Complaints

If you believe we have breached your privacy, contact us and we will investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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9. Contact Us

Furniture Taxi
Owner: Damir Pasic
Phone: 0412 900 014
Email: dpasicwork@gmail.com
Website: https://www.furnituretaxi.com.au

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10. Policy Updates

We may update this Privacy Policy from time to time. All changes will be published on our website.

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